Fast, friendly support for orders & questions
Need help with an order, return or a product question? Send us a note and we’ll reply within one working day (Mon–Sat, 10am–6pm IST). For urgent order updates or COD changes, WhatsApp is fastest or fill the contact form in the next section. Please include your order number (e.g., UZ12345) to help us resolve things in one go.
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Contact Us
Contact Us – We're Here to Help!
Welcome to our Contact Us page! We understand that having the right support is crucial for all our customers. Whether you have questions about our products, need assistance with your order, or want to provide feedback, we’re just a message away. Our dedicated team is committed to ensuring your experience is seamless and enjoyable.
Why Contact Us?
There are numerous reasons why reaching out to us is essential. We value clear communication and strive to assist you with any inquiries. Here are a few key benefits:
- Personalized Assistance: Our team provides tailored responses to fit your specific needs, ensuring you receive accurate information every time.
- Quick Response Time: We understand your time is valuable. Our support team works diligently to respond to inquiries promptly.
- Comprehensive Resource: Whether it’s product details, order tracking, or service queries, we serve as a one-stop-shop for all your needs.
- Customer Satisfaction: Your satisfaction is our top priority, and we are committed to addressing any issues or concerns you may have.
How to Reach Us?
Getting in touch is simple! Here’s how you can reach out:
- Email: Send us an Email at urbanzoramart@gmail.com and expect a quick response within 24 hours.
- Phone: Give us a call or Whatsapp on +91 9304210528 during business hours, and our friendly staff will be available to help.
- Live Chat: For immediate assistance, use our WhatsApp chat feature on our website to connect with a support agent in real-time.
- Social Media: Connect with us on our social media platforms for updates and to send us direct messages.
Frequently Asked Questions
We’ve compiled a list of frequently asked questions to assist you even further: and also refer the complete FAQ page in the footer menu to clear all doubts:
- What can I inquire about? You can reach out about any order-related questions, product specifications, return policies, and more.
- Is there a specific time I should contact you? We are available during our business hours: Monday to Saturday, 10 AM to 6 PM.
- How long does it take to get a response? Our typical response time is within 24 hours, but we strive to reply even sooner!
- Can I track my order through this page? Yes! You can inquire about order tracking directly through email or phone.
Your Input Matters
We believe that your feedback is invaluable in shaping our services and products. If you have any suggestions, concerns, or inquiries, we are eager to hear from you. Our aim is to foster a community where clients feel heard and valued.
Connect with Us Today!
Ultimately, your satisfaction drives us. By reaching out through our Contact Us Form , you're taking the first step toward obtaining the information and assistance you need. Don't hesitate—our team is committed and ready to support you. Let’s connect!